Once you're a Fresh Digital customer
What happens the moment a client comes on board for SEO: the journey from first payment to their first benchmark report and ongoing monthly care.
Payment received
As soon as we take the first payment via credit card, an automated email is sent to the Onsite Team, Link Building Team and Reporting Team to kick off the campaign.
Account Director assigned
Your details are entered into our internal company system by your appointed Account Director, your first point of contact, responsible for setting up each component of your campaign, reporting to you, and handling any queries at any time.
Onsite analysis
The Onsite Team analyses your website, identifies areas for improvement, compiles a recommendations report, and emails it to you for approval before implementing any changes.
Link building begins
In parallel, the Link Building Team starts building high-quality backlinks to increase your site's popularity and prompt Google to notice and re-evaluate your website in more detail.
Benchmark ranking report
Within the first few days, the Reporting Team sends your initial ranking report, your benchmark for tracking campaign progress.
Ongoing reporting & care
You receive a ranking report every month thereafter, followed by a customer care call to review progress.
Details to obtain from the client
- Website login details
- Best phone number(s)
- Google Analytics access
- Search Console access
- Billing address
- Hosting & domain logins